If you are not satisfied with what you bought on Derola you may be eligible to return it and get a refund by following the simple procedure set out in this Return and Refund Policy.
1. How do I make a return?
You can make a return by following these steps:
Please use transparent bags to individually package items without barcodes before placing them in the return package.
After the warehouse receives the items and they pass quality inspection, the refund will be issued.
If you do not receive the refund afterwards, please contact us for further assistance.